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Frequently asked IT questions

Articles (4)

Duo: Enroll In Duo Multifactor Authentication (MFA)

All students, faculty and staff are required to use Duo Multifactor Authentication (MFA) for identity verification. Get started by following these instructions for enrolling in Duo MFA.

Duo: How to Re-Enroll Your Account

Duo MFA does not automatically transfer to a new phone even if you keep the same number. This article provides instructions for re-enrolling a new device or adding a secondary device for Duo MFA.

How do I recognize and report suspected phishing attempts?

Learn what phishing is, how it works and how to protect yourself from phishing attempts.

What is third party access and how do I grant it?

Instructions for students to grant parents or guardians third party access to student and / or financial records.