? Frequently Asked Questions

Frequently asked IT questions

Articles (5)

Pinned Article How do I add SMS Text Messages as a backup option for Microsoft MFA?

For users who have enrolled in Microsoft Authenticator, you can setup SMS text messages as a backup option - useful before getting a new phone.

Pinned Article How do I migrate from Duo to Microsoft MFA?

For users who already have Duo two-step authentication setup for your University account and will walk you through the process of migrating to Microsoft MFA.

Pinned Article I'm a new user. How do I setup Microsoft MFA?

For new users, this will walk you through the process of setting up Microsoft MFA for your University account.

If you already have Duo setup for your University account, please use the "Migrate from Duo to Microsoft MFA" article.

How do I recognize and report suspected phishing attempts?

Learn what phishing is, how it works and how to protect yourself from phishing attempts.

What is third party access and how do I grant it?

Instructions for students to grant parents or guardians third party access to student and / or financial records.