Which MFA instructions should I use?

During the spring semester, your MFA signup experience may differ, based on your role at the University.

As of February 3rd, these are the instructions you should follow, based on your role:

• Migrate from Duo to Microsoft MFA:
  https://royalitsupport.scranton.edu/TDClient/147/Portal/KB/ArticleDet?ID=5235
  • Faculty
  • Students
• New User (whether you are new to the University or not):
  https://royalitsupport.scranton.edu/TDClient/147/Portal/KB/ArticleDet?ID=7942
  • All new accounts
  • Non-teaching employees (staff, affiliates, emeritus faculty, etc.)
  • Affiliates and contractors

If you have questions or experience any issues while following this process:

• Contact the Technology Support Center at (570) 941-4357 or techsupport@scranton.edu.
  or
• Visit us in Alumni Memorial Hall
  or
• Open an "MFA Incident" ticket by following this link:
  https://royalitsupport.scranton.edu/TDClient/147/Portal/Requests/TicketRequests/NewForm?ID=MGtICfvwouQ_&RequestorType=ServiceOffering