ROYALSECURE is the campus-wide, secured wireless network.
- You must be on our campus to connect to ROYALSECURE.
- ROYALSECURE is available to University students, faculty and staff.
- By using ROYALSECURE you agree to adhere to all University computing policies.
These instructions are specific to personally-owned WINDOWS wireless computers.
University-owned computers do not need to do this process.
Instructions for other devices are available at https://royalitsupport.scranton.edu/TDClient/147/Portal/KB/Category/1623/Network-internet-wireless.
To connect a WINDOWS device to ROYALSECURE:
- Note that your system may give you some warnings about the installer being insecure - this is only because you are not connected to the internet and your system cannot verify the installer. Information Technology has verified the installer and it is safe to download and run.
- Please make sure that the time and timezone are correct on your computer.
- On your Windows computer, click the network icon in the tray (near the clock).
- Click on the ROYALJOIN network and click Connect.
- Your web browser should automatically open to the ROYALJOIN page. Enter your Royal ID and password and click Sign On.
- Ensure that Windows is selected and click Start.
Please note that this process is only supported for Windows at this time. Other devices should use the instructions linked at the top of this page.
- Enter a device name and description - only use numbers, letters, and spaces - and click Continue.
- The Network Setup Assistant will download. Click to open the file - or browse to your downloads folder and double-click the file to run it.
Your browser may warn that it thinks the download is unsafe or that it is unable to check the download - this is expected, since you are not connected to the Internet. The file is safe to download and run. You may see something like this in your browser - if you do, click the three dots next to the file and click Keep or Download Anyway.
- A notice may appear that "SmartScreen can't be reached right now" - this is expected, since you are not connected to the Internet. Click Run.
- The Cisco Network Setup Assistant will launch. Click Start.
- When prompted about removing and adding certificates, click Yes at each prompt:
- If you are prompted to allow Windows to access your location, you may click No. This is not required for the network configuration.
- When the Network Setup Assistant completes, click Exit.
- If your network icon is showing connected, you're done and can skip the rest of these steps.
- If your network icon is strobing or showing the disconnected globe, you're not finished connecting - click on the network icon to expand the tray.
- Click on the right arrow next to the the WiFi symbol in the expanded tray.
- Click ROYALSECURE and click Connect.
